The quality of e-learning outcomes for money in Palestinian universities in light of international quality standards

Abstract

The research aimed to identify the standards of quality for money, and the indicators that universities have followed to achieve the quality of infrastructure and software in e-learning. Data were collected using interviews (from January, 1 to August, 8) during the 2021/2022 academic year. The interviews included a number of questions within the quality-for-money standard. The study population consisted of e-learning departments in a number of Palestinian universities and 6 employees in e-learning departments participated in the research. The researchers adopted a qualitative-descriptive approach, and data analysis was conducted using inductive objective analysis. The results of the current study showed that the infrastructure that constitutes the core basis of e-learning has not reached a reasonable level in Palestinian universities due to obstacles beyond control; the results also showed that the Internet has become an essential partner for educational institutions in their educational function because the education sector is not isolated from the digital revolution that swept the world. Therefore, it is considered a long-term investment if it is linked to the sources of economic growth in any country. In order to achieve the goals of e-learning, improve it and apply it in the best way, it must be subject to the principles and quality standards through which the obstacles that prevent the achievement of its goals are identified.